Welcome to HelpIT
#1 AI-Powered Tech Support
Human-Backed Reliability

HelpIT is your Uber like on-demand tech support partner, combining real-time AI troubleshooting with instant access to certified technicians in your area.

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HelpIT

Diagnose issues instantly with our AI assistant.

Escalate to certified human technicians nearby.

Track your tickets and resolutions in real time.

Stay protected with secure, private communication.

How It Works

How HelpIT Works

HelpIT

Step 1: Describe Your Issue

Open the HelpIT app and type your tech problem into Derrick, your personal AI assistant.

Step 2: Get Instant AI Recommendations

Derrick offers smart suggestions, step-by-step instructions, and auto-troubleshooting.

Step 3: Escalate to a Technician

Can’t solve it? HelpIT instantly dispatches a certified technician based on your issue and location.

Step 4: Stay Informed

Track your support ticket, receive ETA updates, and rate your experience post-service.

Step 5: Resolution

Once resolved, you receive a full summary, technician signature, and a chance to give feedback.

It’s tech support — finally reimagined.

Pricing

Transparent Pricing for Every User

Basic ($9.99/month or $99/year) Includes 3-day free trial
  • AI Support Included + 2 human tech tickets/month
  • $79.99/ticket after limit
Pro ($19.99/month or $199) Includes 3-day free trial
  • AI Support Included + 5 Human tech tickets/month
  • $79.99/ticket after limit
Team ($49.99/month or $499/year) includes 3-day free trial
  • AI Support Included + 10 human tech tickets/month (shared)
  • $79.99/ticket after limit

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